Shipping Policy

1. Delivery & Fulfillment Strategy.

• ​Shipping Timelines: Lead time for procurement 7 business days and 5 days separate timeline for transit.
• ​Shipping Costs: * Local Installs: Usually included in the labor/installation quote.

​2. Inspection & Damaged Goods

​CCTV components—especially Hard Drives and camera lenses—are sensitive. Your policy should shift the responsibility of inspection to the client upon arrival.

• ​"Dead on Arrival" (DOA): Offer a strict 24 hour window for the client to report physical damage or missing items from the box.